Last Updated: August 22, 2026
Pokeneshop (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase through pokeneshop.com.
INFORMATION WE COLLECT
We may collect your name, email address, phone number, shipping and billing address, order details, transaction history, customer-service messages, and device, browser, IP-address, and Site-use information.
PAYMENTS
Payments are processed through PayPal and Stripe. These providers process payment information under their own privacy policies. We receive information needed to confirm and fulfill your order.
HOW WE USE INFORMATION
We use information to process, ship, track, and support orders; communicate about purchases, returns, refunds, and support requests; prevent fraud and unauthorized transactions; maintain and secure the Site; comply with legal obligations; and send marketing communications only where you have opted in or where otherwise permitted by law.
COOKIES AND TRACKING
We use essential cookies to operate the Site and protect transactions. We may use analytics or marketing technologies only with consent where consent is required. You can control cookies through your browser settings, although disabling them may affect Site functionality.
HOW WE SHARE INFORMATION
We share information only as needed with PayPal and Stripe, shipping carriers and fulfillment partners, technology and customer-support providers, and authorities or other parties when required by law. We do not sell, rent, or trade your personal information to third parties.
RETENTION AND SECURITY
We retain information only as long as reasonably necessary for order fulfillment, support, legal compliance, dispute resolution, and legitimate business purposes. We use reasonable safeguards to protect personal information, but no online system can be guaranteed completely secure.
YOUR RIGHTS
Depending on where you live, you may request access to, correction of, deletion of, or information about our use of your personal information. To make a request, contact support@pokeneshop.com.
CHILDREN’S PRIVACY
The Site is not intended for children under 13. We do not knowingly collect personal information from children under 13.
CHANGES AND CONTACT
We may update this Privacy Policy from time to time. For privacy questions or requests, contact Pokeneshop in the United States at support@pokeneshop.com.